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officialcsx  #RailSafety Education: it's how we're keeping our communities safe and ready for their next move. BeyondOurRails.org

 

 

 


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CSX $1.75 billion. That’s how much we’ve invested to keep our moves green: http://bit.ly/2lPT7Ve

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

ShipCSX Plant Switch Enhancements Coming March 28th


As part of our efforts to improve data quality and communication between our valued customers and CSX, ShipCSX Plant Switch will be integrating drop-down lists for track selections on March 28th. The track lists will populate from the Track Capacity Details list, which can be found today through the informational icon next to Plant Capacity, if your capacity has been verified by CSX. If you do not see the information icon, then track drop-downs will not be available.

CSX is verifying customer tracks and capacity by division throughout the year, but if you do not have visibility of Track Capacity Details and would like to expedite or request changes, please contact customer service to request capacity verification.

Please call 1.877.744.7279 option 2, 1 or email eBusinesshelp@csx.com for assistance with ShipCSX.

Customer Service is available at option 5, 6.