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ShipCSX Plant Switch Enhancements Coming March 28th


Released:  March 20, 2013

 

As part of our efforts to improve data quality and communication between our valued customers and CSX, ShipCSX Plant Switch will be integrating drop-down lists for track selections on March 28th. The track lists will populate from the Track Capacity Details list, which can be found today through the informational icon next to Plant Capacity, if your capacity has been verified by CSX. If you do not see the information icon, then track drop-downs will not be available.

CSX is verifying customer tracks and capacity by division throughout the year, but if you do not have visibility of Track Capacity Details and would like to expedite or request changes, please contact customer service to request capacity verification.

Please call 1.877.744.7279 option 2, 1 or email eBusinesshelp@csx.com for assistance with ShipCSX.

Customer Service is available at option 5, 6.