ShipCSX ETA Notification Enhancements Coming October 31
Released: October 25, 2013
Coming October 31, 2013 , ShipCSX ETA Change Notifications will be enhanced to provide you with more information about your shipments.
ETA Change Notifications alert you each time your shipment's ETA changes by 24 hours or more for shipments moving on CSXT.
Enhancements to this notification will include:
- Train ID - The train your shipment is scheduled to depart
- Planned Departure Time - The scheduled date and time the train will depart from its current location
The notification will still provide you with:
- New ETA - Also known as the Current ETA which is based on the remaining schedule of your shipment
- Previous Reported ETA - This is what your shipment's ETA was prior to the New ETA change
- Original ETA - This first ETA generated at the start of your shipment's trip
- ETA Type - Planned Placement at Industry, Planned Arrival at Serving Yard or Planned Interchange Delivery
- ETA Change History - ETA changes of your shipment in chronological order
- Current Location of your shipment
- Instant access to waybill information and Customer Service
ETA Change Notifications can be subscribed to by logging into ShipCSX and going to Resources > Email Subscription or through the Customer Notifications tool located within the Ship tab.
Please contact eBusiness if you have any questions at 1.877.744.7279 Opt 2, then 1 or email ebusinesshelp@csx.com
Thank you and have a safe day!