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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

PC*Miler Rail Version Update


Released: Dec 15, 2009

Effective January 1, 2010, CSXT will upgrade the Mileage Lookup tables to PC*Miler Rail Version 16 from PC*Miler Rail Version 15.

CSXT uses PC*Miler Rail Fuel Surcharge router (SNII) to calculate fuel surcharge mileages.

The new version includes the vendor's system enhancements, Industry Reference file changes and data additions, deletions and changes.

This version upgrade will be applicable to CSXT local and interline prices containing a mileage HDF fuel surcharge.

For your convenience, both the current miles and the new miles will be available for viewing until January 1, 2010, when only the new miles will be displayed.