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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

New ShipCSX Functionality Coming May 30, 2012


Effective May 30th, the Shipping Instructions Hazardous Materials page will be enhanced to support multiple Proper Shipping Names for a single hazardous commodity. It is extremely important to provide proper shipping instructions, especially when tendering hazardous materials for shipment. There are some hazardous materials that have multiple Proper Shipping Names. In the event a hazardous commodity with multiple Proper Shipping Names has been selected, a drop down will be present in the Commodity Description box on the Hazardous Materials page. This will allow you to select the correct Shipping Name for your bill of lading.

This enhancement is designed to make the selection of the correct Hazardous Material Proper Shipping Name an easier, more efficient process. Please contact our E-Business professionals at 877-ShipCSX, option 2, if you have any questions.

CSX E-Business