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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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More Data Fields, 'Select and Transfer' Function Now Available in ShipCSX Plant Switch


Released: Jan 21, 2008

New features are now available in the ShipCSX Plant Switch tool, to give you even more useful data, and make your interaction with the tool more efficient.

New data fields have been added. Now you also can see:

The information contained in these new fields also will be displayed on the car detail pages, the printable version and the download options. The new fields can be used in the advanced search feature and all fields can be sorted.

To be able to view the new data fields, go to the Set Options page, under 'Customize Inventory List View,' and select the new columns you want to have displayed. Use the up and down arrows to adjust the display order of the columns, and click the 'Save Options' button.

In addition to the new fields, a 'select and transfer' function has been added. On the Inventory List page, simply click on a value in one of the new fields (e.g. Notice Number 'FN123456') and you will be transferred to the Create/Modify page with all cars that match the selected field.

Have questions or need assistance? Call our e-Business professionals at 1-877-ShipCSX (1-877-744-7279), options 2, 1.