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CSX  At CSX, we believe it starts with the customer. Learn how rail can serve your business needs.http://bit.ly/2jAK9e5

 

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Make Safety Part of Your Winter Plan


In an effort to strengthen our partnership and enhance our service to you, we'd like to share our 2014 Customer Winter Safety Video and our Customer Rail Safety Guide. These resources were created to help ensure your rail-served facility stays operational and safe, even during the harshest winter weather.

2014 Winter Safety Awareness Video (mp4) 

CSX Transportation Customer Rail Safety Guidebook (PDF) 

Please take a few moments to review this material, and if you have any questions contact your CSX Customer Service Operations representative at 1-877-744-7279, option 5 and then 6 or your local CSX transportation officer.

Thanks for your time, your business and for helping us serve you better.

CSX Operations Team