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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

CSXT HDF Fuel Surcharge Will Change November 1, 2011


Dear CSX Transportation Customer:

The CSX Transportation HDF fuel surcharge will change November 1, 2011.

CSXT HDF/Mileage Based Fuel Surcharge
The highway diesel fuel/mileage based fuel surcharge is published in CSXT Fuel Surcharge Publication 8661 and applies to all regulated linehaul freight rates existing or established by CSXT on or after April 23, 2007. It also applies to all linehaul freight rates and charges with respect to exempt, contract, private or other pricing documents that reference CSXT Publication 8661 on or after April 23, 2007.

The CSXT HDF/mileage based fuel surcharge of 47 cents per mile, which became effective October 1, 2011, will change to 46 cents per mile for shipments having a bill of lading dated on or after November 1, 2011.

The 46 cents per mile fuel surcharge is based on the "HDF Average Price" of 383.7 cents per gallon for the calendar month of September 2011. The "HDF Average Price" is on U.S. No. 2 Diesel Retail Sales by All Sellers, as determined and published by the U.S. Department of Energy, Energy Information Administration at www.eia.doe.gov.

2011 CSXT HDF/mileage based fuel surcharge rates:


CSXT WTI Fuel Surcharge

The CSXT WTI fuel surcharge will change effective November 1, 2011.

Customers with confidential pricing utilizing the CSXT WTI fuel surcharge in Tariffs CSXT 8100/8200  must be registered ShipCSX users to access the WTI fuel surcharge status information.

Log in to www.shipcsx.com  to access CSXT WTI fuel surcharge status.

Please address any questions to your CSXT Account Manager.