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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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CSXT Fuel Surcharge Will Change August 1, 2008


Released: Jul 1, 2008

Due to changing fuel cost, the CSX Transportation fuel surcharge will change August 1, 2008 as follows:

CSXT HDF/Mileage Based Fuel Surcharge
The highway diesel fuel/mileage based fuel surcharge is published in CSXT Fuel Surcharge Publication 8661 and applies to all regulated linehaul freight rates existing or established by CSXT on or after April 23, 2007. It also applies to all linehaul freight rates and charges with respect to exempt, contract, private or other pricing documents that reference CSXT Publication 8661 on or after April 23, 2007. View provisions here.

The CSXT HDF/mileage based fuel surcharge of 61 cents per mile, which became effective July 1, 2008, will change to 67 cents per mile for shipments having a bill of lading dated on or after August 1, 2008.

The 67 cents per mile fuel surcharge is based on the "HDF Average Price" of 467.7 cents per gallon for the calendar month of June 2008. The "HDF Average Price" is on U.S. No. 2 Diesel Retail Sales by All Sellers, as determined and published by the U. S. Department of Energy, Energy Information Administration at www.eia.doe.gov.

Following are the CSXT HDF/mileage based fuel surcharge rates for 2008:

  • 35 cents per mile effective January 1, 2008

  • 34 cents per mile effective February 1, 2008

  • 33 cents per mile effective March 1, 2008

  • 35 cents per mile effective April 1, 2008

  • 48 cents per mile effective May 1, 2008

  • 53 cents per mile effective June 1, 2008

  • 61 cents per mile effective July 1, 2008

  • 67 cents per mile effective August 1, 2008



  • CSXT WTI Fuel Surcharge
    The CSXT WTI fuel surcharge is published in Tariffs CSXT 8100 and CSXT 8200 (Coal) and applies to all regulated common carrier linehaul freight rates and charges with respect to exempt, contract, private or other pricing documents that do not reference CSXT Fuel Surcharge Publication 8661.

    The CSXT WTI fuel surcharge of 41.2%, which became effective July 1, 2008, will change to 44.4% for shipments having a bill of lading dated on or after August 1, 2008.

    The 44.4% fuel surcharge is based on the West Texas Intermediate Fuel Oil (WTI) average price of $133.93 per barrel as published in The Wall Street Journal for the calendar month of June 2008.

    Following are the CSXT WTI fuel surcharge percentages for 2008:
  • 28.8% effective January 1, 2008

  • 27.6% effective February 1, 2008

  • 28.0% effective March 1, 2008

  • 29.2% effective April 1, 2008

  • 33.2% effective May 1, 2008

  • 36.0% effective June 1, 2008

  • 41.2% effective July 1, 2008

  • 44.4% effective August 1, 2008


  • While the fuel surcharge programs remain in effect, CSXT will provide daily updates on the price of HDF and WTI, as well as the status of the charge. Go to the Fuel Surcharge page on CSX.com.