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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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CSXT Customer Update


Released: Jun 3, 2010

Please see the Fast Facts advisory, below, issued by CSX Intermodal. The directories and related documents referred to in that notice will also be published by CSXT and may also be found at www.csx.com.


Fast Facts
CSXI Sales and Marketing Update


CSX Intermodal (CSXI) wishes to inform all customers of its intent to merge into CSX Transportation (CSXT) effective June 26, 2010. Customers should not anticipate any impact on day-to-day activities.

All directories and related documents will be updated to reflect the combination of the organizations. As always, these updates will be made available on both www.csxi.com and www.csx.com.

For further information, please continue to contact your CSXI Sales Representative. Thank you again for making CSXI your preferred service provider.