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CSX  At CSX, we believe it starts with the customer. Learn how rail can serve your business needs.http://bit.ly/2jAK9e5

 

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

CSX to Provide Two Days of Demurrage Relief during the Thanksgiving Holiday


Released: Nov 20, 2009

During the Thanksgiving holiday, CSX is giving two days of demurrage relief. All merchandise traffic covered by the CSXT 8100 Tariff will get two additional unloading credits provided for November 26 and November 27, 2009. The December billing statements will reflect the demurrage relief.

Holiday Reminders

  • CSX will have limited service Wednesday, November 25, through Saturday, November 28, in observance of the Thanksgiving holiday.
  • Customers should place their car orders as early as possible in advance of every holiday.


  • Watch for notices on CSX.com or ShipCSX for any further updates and details on the service plan over the holiday period. For all other service matters, contact Customer Service at 1-877-ShipCSX (1-877-744-7279), prompts 5 and 6.