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To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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CSX Offers New Convenience to Customers with iPhone Application


JACKSONVILLE, Fla. – October 31, 2011 – CSX today announced the release of a new iPhone application, ShipCSX. The application allows CSX customers to track freight shipments and trains across the CSX network. It also provides customers with specifications of rail cars such as equipment dimensions and weights. The app is a highly anticipated addition to CSX’s e-commerce tools, and bolsters the company’s commitment to provide reliable service to customers.

“The ShipCSX application makes planning and tracing shipments easier than ever, enabling customers to better plan for the arrival of scheduled shipments” said Eddie Chesser, director e-business CSX. “Designed with our supply chain and logistics-conscious consumers in mind, this application continues our commitment to make rail the most cost-effective and environmentally-friendly way to move freight.”

The ShipCSX app provides CSX customers anywhere/anytime access to updates on the status of their rail shipments via a simple smartphone interface. Customers can retrieve up-to-date information about their shipments, including estimated times of arrivals and movement history. The ShipCSX app will allow customers to better plan operations surrounding the arrival and use of the goods shipped via CSX rail lines.

The application is available for free through the iTunes store, and currently works on iPhone, iPad and iPod Touch devices, and more options are soon to come. “CSX is working to add more functionality to the app, as well as an Android-compatible version,” said Steve Watkins, director of technology applications, CSX.

ShipCSX is designed for CSX customers only, and requires a secure login ID and password to access information. For more information on obtaining a login and password, customers can contact the ShipCSX team at 1 (877)-ShipCSX or at www.ShipCSX.com.

About CSX
CSX Corporation, based in Jacksonville, Fla., is one of the nation’s leading transportation companies, providing rail, intermodal and rail-to-truck transload services. The company's transportation network spans approximately 21,000 miles, with service to 23 eastern states and the District of Columbia. CSX’s network connects more than 240 short line and regional railroads and more than 70 ocean, river, and lake ports. More information about CSX Corporation and its subsidiaries is available at www.CSX.com. Follow CSX on Twitter (http://twitter.com/CSX) and Facebook (www.facebook.com/OfficialCSX).

Contact:
Carla Groleau
1-877-835-5279