April 2, 2025 – CSX has released its 2024 Annual Report, highlighting a year of resilience, strategic investment, and progress in safety, service, and sustainability.
The company overcame significant disruptions, including the Francis Scott Key Bridge collapse, hurricanes, and an East Coast port strike, while maintaining strong operational performance and service improvements.
“Our team rose to every challenge with professionalism, ingenuity, and compassion,” said Joe Hinrichs, CSX president and chief executive officer. “Their commitment allowed us to deliver for customers and position CSX for long-term success.”
Hinrichs cited CSX employees’ efforts to maintain coal exports, reroute traffic, and swiftly repair infrastructure as examples of their tireless work and ingenuity. As a result, CSX increased volume by 2% year-over-year and was recognized by Trains magazine as the only Class I railroad to return to pre-pandemic levels.
The company also invested $2.5 billion to strengthen infrastructure and maintain momentum across its network. These strategic investments include acquiring the Meridian & Bigbee Railroad and ongoing efforts to modernize the Howard Street Tunnel in Baltimore.
CSX also unveiled its first hydrogen-powered locomotive, demonstrating its commitment to sustainability innovation. In addition, the company improved fuel efficiency by 4%, earning recognition as the most fuel-efficient U.S.-based Class I railroad. These efforts and others have helped customers avoid over 10 million tons of CO₂ emissions in 2024.
Through SAFE CSX and new workforce programs like ONE CSX Academy, the company improved safety and deepened employee engagement. CSX also contributed more than 24,000 volunteer hours and over $1 million in disaster relief and charitable giving.
Click here to view the full report or visit at csx.com/investors.