Working at CSX

Craft Benefits

If you were a union employee enrolled in the National Plan or the CSX Medical Plan, refer to your union agreement to determine when benefits will end. 

For questions about retiree benefit eligibility as a former union employee, visit the “Your Track to Health” website (link below).

Benefits Contacts

Medical Benefits: 

Railroad Services Line (all plans except those noted below)

Union Employees from the National Plan: 
Your Track to Health  

Intermodal TCU Employees:
Employee Service Center

MetLife 1-800-638-6420
Railroad Retirement Questions Railroad Retirement Board
401(k) Savings Plans

Capital Builder 401(k)
Empower Retirement

BLET Savings Plan
Merrill Lynch 401(k)

UTU Pension Plan CSX Pension Center


Capital Builder Plan

For a copy of the Capital Builder Summary Plan Description covered under your agreement, access Direct Access from the tab on the left.