Working at CSX

Train Dispatcher

Job Summary

Direct and coordinate the safe movement of railroad traffic on a specified territory from a central and/or regional location.
Primary Activities and Responsibilities

  • Ensure compliance with all railroad rules, procedures, and regulations for safety, operations and the Federal Railroad Administration (FRA)
  • Direct and coordinate railroad traffic, issue permits and authorities, monitor all rail movements and maintain computerized records of all activities
  • Know assigned territory and keep informed of changes in the physical characteristics
  • Maintain familiarity with scheduled trains, destinations, times of arrivals and departures
  • Communicate with personnel on weather or any environmental conditions affecting train movement
  • Coordinate movement of trains according to operating plan and customer needs
  • Monitor train and track movements
  • Remotely control track switches and traffic signals and apply and remove blocking devices
  • Report alleged violations of operating rules and any irregularity relating to the movement of trains.
  • Plan in advance for smooth and effective movement of priority trains, trains containing hazardous material or restricted shipments, and meets/passes to avoid unnecessary delays.
  • Coordinate track usage with Engineering Department personnel.

Pay Rate

Pay rate information is subject to change based on Collective Bargaining Agreement and, if applicable, may vary by location/


You will be required to attend paid training as required by your collective bargaining agreement. Please note that training may occur outside of your work location.

Minimum Qualifications

  • High School Diploma/GED
  • 18 years of age or older
  • Valid Driver's License
  • Type 25 average net words per minute
  • Computer literate

Preferred Qualifications

  • Bachelor's Degree
  • Experience with specialized computer dispatching equipment
  • Experience as an air traffic controller, radio/tower operator

Basic Competencies

  • Verbal comprehension (Understand oral and written communications-both general and technical)
  • Communication skills (provide clear instructions/directions)
  • Reasoning skills (problem solving and troubleshooting skills)
  • Ability to communicate clearly by radio, intercom and telephone
  • Ability to analyze and prioritize multiple tasks
  • Basic math 

Physical Requirements

  • Sedentary - No lifting over 10 pounds
  • Demonstrate auditory and visual acuity and ability to recognize colors

Employment Conditions

  • Work safely to prevent on the job accidents and injuries
  • Work hours may include a nonstandard workweek, overtime and various shift work
  • Complete annual training and pass safety operating rules examinations
  • Complete a seven day train ride covering assigned territory
  • Federal regulations require random testing for drugs and/or alcohol
  • Must pass all required assessments
  • Must pass a background screening
  • May require a post offer medical examination, including a drug screen  
  • Available to report to work with two-hour advance notice
  • Work sitting for long periods of time
  • Meals eaten while working; infrequent breaks
  • Work tracking train and track movement on multiple mediums in fast-pace environment
  • Requires frequent revision in work assignments
  • This position is covered by a collective bargaining agreement; membership is required
  • Active employees must complete one year in current position or craft before applying for positions
  • An active or furloughed employee who changes to a new craft may be required to permanently relinquish his/her seniority in the former craft unless otherwise provided for in the applicable collective bargaining agreement or other governing agreement. Active employees desiring to transfer or change crafts must bring a transfer form properly completed and signed by a supervisor to the hiring session. This form along with the transfer policy can be accessed at CSX Gateway > Help, Links & Tools > Forms > HR Forms > Contract Employee Transfer Form. Furloughed employees do not need to complete the transfer form.

Environmental Conditions

Work indoors in an office environment.
Safety Commitment

Safety is a way of life at CSX, encompassing every aspect of company operations. Guided by a policy of ensuring the safety of our employees, our customers and the communities we serve, CSX works relentlessly to prevent accidents and injuries. Not only is it the right thing to do, but when a company puts safety first, everyone benefits: the employees and their families, the customers and the communities.

This is a safety sensitive position. The candidate selected for this position must successfully complete a full physical including a drug test. Passing results must be received prior to start date in new position. All candidates' safety records will be reviewed and considered when evaluating the candidate pool.
Company Profile

CSX Corporation, together with its subsidiaries based in Jacksonville, Florida, is one of the nation's leading transportation companies. CSX provides rail-based freight transportation services including traditional rail service, the transport of intermodal containers and trailers, as well as other transportation services such as rail-to-truck transfers and bulk commodity operations. CSX and the rail industry provide customers with access to an expansive and interconnected transportation network that plays a key role in North American commerce and is critical to the long-term economic success and improved global competitiveness of the United States. In addition, freight railroads provide the most economical and environmentally efficient means to transport goods over land. 

CSX’s principal operating subsidiary, CSX Transportation (CSXT), provides an important link to the transportation supply chain through its approximately 20,000 route-mile rail network and serves major population centers in 26 states east of the Mississippi River, the District of Columbia and the Canadian provinces of Ontario and Quebec. It has access to over 70 ocean, river and lake port terminals along the Atlantic and Gulf Coasts, the Mississippi River, the Great Lakes and the St. Lawrence Seaway. This access allows CSX to meet the dynamic transportation needs of manufacturers, industrial producers, the automotive industry, construction companies, farmers and feed mills, wholesalers and retailers, and energy producers. The CSX’s intermodal business links customers to railroads via trucks and terminals. CSXT also serves thousands of production and distribution facilities through track connections with other Class I railroads and more than 240 short-line and regional railroads.

Closing Statement

At CSX, two of our five Guiding Principles are Valuing and Developing Employees as well as Operating Safely. We are committed to offering our team members the most competitive compensation and benefits package available, unlimited opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

CSX is an Equal Opportunity/Affirmative Action Employer that supports diversity in the workplace.
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