Job Summary

Call and assign train crews for rail yard and over-the-road train operations.
 
Primary Activities and Responsibilities

• Ensure compliance with all railroad rules and regulations for safety, operations and the Federal Railroad Administration (FRA)
• Contact individual crew members and direct them to their assigned trains
• Complete reports, process data and perform other duties
• Communicate effectively by telephone, intercom, computer or other communication devices
• Work independently in a fast-paced, demanding environment
• Other duties as assigned by proper authority
• Miscellaneous activities and responsibilities as assigned by manager

Pay Rate

Pay rate information is subject to change based on Collective Bargaining Agreement and, if applicable, may vary by location.

Training

A series of testing will be administered during five weeks of paid classroom training.  You will be required to successfully attain a passing score of 90% during the training program.  If unsuccessful, your employment will be terminated. 

Minimum Qualifications

• High School diploma/GED
• 18 years of age or older
• Valid Driver's License
• Computer literate using both mainframe and mid-tier computer applications
• Ability to type 25 average net words per minute

Preferred Qualifications

• One or more years of customer service and/or call center experience

Physical Requirements

• Sedentary - No lifting over 10 pounds

Job Requirements

• Work safely to prevent on the job accidents and injuries
• Work hours may include a nonstandard workweek
• Complete annual training and pass safety rules examinations
• Must successfully pass probationary
• Must pass all required assessments
• Must pass a background screening
• Must pass a post-offer medical examination, including a drug test
• Work in a fast-pace environment
• This position is governed by a collective bargaining agreement and membership is req.

Safety Commitment

Safety is a way of life at CSX, encompassing every aspect of company operations. Guided by a policy of ensuring the safety of our employees, our customers and the communities we serve, CSX works relentlessly to prevent accidents and injuries. Not only is it the right thing to do, but when a company puts safety first, everyone benefits: the employees and their families, the customers and the communities.

This is a safety sensitive position. The candidate selected for this position must successfully complete a full physical including a drug test. Passing results must be received prior to start date in new position. All candidates' safety records will be reviewed and considered when evaluating the candidate pool.

Company Profile

CSX Corporation, together with its subsidiaries based in Jacksonville, Florida, is one of the nation's leading transportation companies. CSX provides rail-based freight transportation services including traditional rail service, the transport of intermodal containers and trailers, as well as other transportation services such as rail-to-truck transfers and bulk commodity operations. CSX and the rail industry provide customers with access to an expansive and interconnected transportation network that plays a key role in North American commerce and is critical to the long-term economic success and improved global competitiveness of the United States. In addition, freight railroads provide the most economical and environmentally efficient means to transport goods over land. 

CSX’s principal operating subsidiary, CSX Transportation (CSXT), provides an important link to the transportation supply chain through its approximately 20,000 route-mile rail network and serves major population centers in 26 states east of the Mississippi River, the District of Columbia and the Canadian provinces of Ontario and Quebec. It has access to over 70 ocean, river and lake port terminals along the Atlantic and Gulf Coasts, the Mississippi River, the Great Lakes and the St. Lawrence Seaway. This access allows CSX to meet the dynamic transportation needs of manufacturers, industrial producers, the automotive industry, construction companies, farmers and feed mills, wholesalers and retailers, and energy producers. The CSX’s intermodal business links customers to railroads via trucks and terminals. CSXT also serves thousands of production and distribution facilities through track connections with other Class I railroads and more than 240 short-line and regional railroads.

Closing Statement

At CSX, two of our five Guiding Principles are Valuing and Developing Employees as well as Operating Safely. We are committed to offering our team members the most competitive compensation and benefits package available, unlimited opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

CSX is an Equal Opportunity/Affirmative Action Employer that supports diversity in the workplace.
 
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