Please utilize the below list of common questions asked in regards to working at CSX.

System Navigation Questions

How do I turn off the Job Alert features?

How do I turn on the Job Alert features?

How to I manage the type of job alerts I receive?

How can I change the email on my account?

How can I upload my resume?

How do I adjust my screen resolution?


Applying

Does CSX offer internship opportunities?

What do I do when I get the Tax Credit error?

What do I do when I accidentally withdraw myself from the job posting?

I’m a former employee. Do I need to create an account?

How do I apply for a job?

How do I submit my resume?

How do I check the status of my application?

What does my status mean?

I do not see positions in my city/state. How can I apply for a job?

How can I be contacted when positions become available?

What do I do if I never received the verification code?

How do I contact the military recruiter?


Interviewing

How to Contact HireVue for Video Interview support?

How to contact my Recruiter?

How do I schedule/reschedule my interview?

What do I do if I missed my interview and I need to reschedule?

What do I do if I wasn’t provided a link to join my interview?

What do I do if I lost my connection during my interview?


Offer Made/ Processing in Post Offer

What do I do if I accidentally rejected my offer?

How can I get a copy of my offer?

How can I get an update on my medical exam or background check?

I was told I need to contact CSX to get authorization to reschedule my medicals, who do I contact?

How do I contact the Post Offer medical vendor, CHS – Comprehensive Health Services?

How do I contact the Post Offer background check vendor, HireRight?

How do I get my medical documents to the CSX Medical Department?


Onboarding

What do I do if I’m having difficulty completing the tasks that have been assigned to me?

What do I do if I never received hotel information/reporting instructions for my day one in Atlanta?