Customers

CSX Customer Advisory – UPDATE: Hyndman, Pa. Derailment

August 4, 2017

Please be advised that CSX Transportation continues to experience operational delays between Connellsville, Pa. and Cumberland, Md. due to a train that derailed in Hyndman, Pa, on August 2nd. Traffic scheduled through this area continues to be re-routed to alternate CSX routes. Customers with freight traveling through this area should expect delays into next week. As CSX operations continues to monitor and carefully evaluate any extenuating developments, further updates will be provided to affected customers once conditions on the ground allow for determining recovery timetables to safely restore service. 

CSX is available to work with customers to provide the latest ETA and routing information to best accommodate requests and mitigate anticipated delays. Should customers need more details, our Customer Service representatives are available 24/7 at 1-877-ShipCSX (1-877-744-7279), option 5, then 6, or via www.shipcsx.com. Customers can sign up on the ShipCSX website to automatically receive service advisory notifications. 
 
Thank you for your business.