Customers

Service Bulletin - Thanksgiving Holiday Schedule

Released: Nov 18, 2009

CSX will observe the Thanksgiving holiday from 11 p.m. on Wednesday, November 25, through 7 a.m. Saturday, November 28. During this time, most terminal and train operations will be curtailed.

We plan to closely mirror this service suspension during the Christmas and New Year holiday periods and will provide further communication on those plans in December.

If you need specific information regarding our service during the holidays, contact the CSX Customer Service Center via the ShipCSX Problem Resolution Tool, or by calling 1-877-ShipCSX (1-877-744-7279), prompt 5, then prompt 6.