Customers

NATE UPDATE: CSX Restores Operations into New Orleans and the Gulf Coast

October 9, 2017

Please be advised that CSX has fully resumed operations into New Orleans, LA and other Gulf Coast areas with minimal impact to the network following the landfall of Hurricane Nate over the weekend.  No embargoes were issued.  No further updates are expected. 

The CSX Customer Service team is available 24/7 to field any questions should customers need more details.  Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com.  Customers can sign up on ShipCSX to automatically receive service advisory notifications.
 
Thank you for your business.