November 14, 2012

In order to meet customer commitments, CSX plans to run critical trains over the Thanksgiving Holiday; however, most terminal and train operations will be curtailed. The 48-hour curtailment begins at 7 a.m. Thursday, Nov. 22. Normal CSX operations resume at 7 a.m. Saturday, Nov. 24.

For more information on shipments, customers can contact the CSX Customer Service Center via ShipCSX’s Problem Resolution Tool or by calling 1-877-ShipCSX (1-877-744-7279), prompt #5, then prompt #6. Intermodal customers should call 1-800-542-2754, prompt #2.