Customers

Customer Service Bulletin - Rosedale, Maryland, derailment

May 29, 2013

A derailment at Rosedale, Md., is affecting rail freight traffic in the area and could cause delays of up to 24-36 hours for shipments over that route. Some freight is being re-routed where possible.

The National Transportation Safety Board is conducting an investigation into yesterday’s derailment that occurred following a collision between a truck and the train. The driver was injured and is hospitalized.

Track materials have been staged for repairs, which will begin once the NTSB releases the tracks to CSX.

Customers with questions about shipments can contact the Customer Service Center via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279) options 5, 6.