Customers

Customer Service Bulletin - Baltimore, Maryland, derailment

July 28, 2013

An eight-car derailment on CSX’s I-95 corridor is affecting rail freight traffic moving to or through Baltimore. The derailment could cause delays of up to 24-48 hours for traffic through the area. Some freight is being re-routed where possible.

Customers with questions about shipments can contact the Customer Service Center via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279) options 5, 6.