Customers

Customer Service Advisory - Winter Weather Causing Some Delays

January 22, 2014

CSX Transportation continues to operate safely through severe winter weather from the Mid-Atlantic through New England. All rail terminals and main lines remain open, however, customers with shipments through these regions should anticipate some delays as this winter weather persists.

Customers with questions about shipments can contact the Customer Service Center via www.shipcsx or by calling 1-877-ShipCSX (1-877-744-7279) options 5, 6.