Customers

Customer Service Advisory - Ohio Derailment Could Delay Area Shipments

2:00 p.m. Wednesday, November 27, 2013

A four-car derailment in CSX's Willard, Ohio switching yard is affecting main line rail traffic in the area. Customers can expect a delay of up to 24 hours on some shipments operating through this area.

Customers with questions about shipments can contact the Customer Service Center via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279) options 5, 6.