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officialcsx Struggling with #Intermodal shipments? Time to bring in an expert. Our LEAD engineers will help you block & brace for the perfect delivery, every time.

 

 

 


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CSX A little fuel goes a long way. We can move one ton of freight almost 500 miles on one gallon of fuel.

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Customer Service Advisory - Holiday Operating Plans



CSX Transportation will curtail operations for brief periods during the holidays. Operations will be curtailed from 7 a.m. EST December 24 to 7 a.m. December 26, and again from 3 p.m. EST December 31 to 3 p.m. January 1. While some trains will operate on the holidays, this schedule will allow most employees to spend more time with their families.

The Customer Service Center will have limited staffing during that time. Customers with questions about shipments can contact the Customer Service Center via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279) options 5, 6.