Customers

Customer Service Advisory - CSX Will Implement Holiday Operating Plan

November 22, 2013

CSX Transportation plans to suspend most operations over Thanksgiving to give as many employees as possible the holiday with their families. The suspension will be from 7 a.m. EST Thursday, November 28, until 7 a.m. Saturday, November 30.

The Customer Service Center will have limited staffing during that time. Customers with questions about shipments can contact the Customer Service Center via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279) options 5, 6.