Customers

CSX Service Bulletin - Feb. 1 Winter Weather Alert

February 1, 2011

Another major winter storm is moving through the Midwest, Great Lakes Region and eventually into the Northeast Tuesday and Wednesday, February 1-2. The storm is bringing heavy ice and snow accumulation and will be impacting operations across the northern portion of the CSX system. States or areas impacted are Illinois, Indiana, Ohio, Northern Kentucky, West Virginia, Northern Virginia, Maryland, Pennsylvania, New York, New Jersey, Massachusetts, Connecticut and Delaware.  Customers with traffic moving through these areas should expect delays up to 48 hours.  If you have questions regarding specific shipments, please access the Problem Resolution tool via ShipCSX or contact the Customer Service Center at 1-877-ShipCSX (1-877-744-7279), option 5, option 6.