September 5, 2011 11 a.m. – Trains at New Orleans affected by Tropical Storm Lee are resuming normal routing.

Some backlogged traffic continues to be processed, but any significant delays should diminish over the next 24-48 hours. The storm has since been downgraded.

The company’s Customer Service Center is coordinating with affected shippers and receivers. Customers should contact the Customer Service Center via ShipCSX’s Problem Resolution tool or by calling 1-877-SHIPCSX, prompts 5, then 6.