September 8, 2011 4 p.m. – Flooding in parts of the Northeast has slowed trains and may result in some shipment delays. 

Heavy rainfall in areas that already are saturated has led to overflowing rivers and flooding in areas around Albany, N.Y., the New York metropolitan area, Philadelphia and Baltimore.

Track outages of up to 24 hours are expected in some areas, and some trains may be re-routed. Customers can expect 24-48 hour delays as crews work to restore service.

The company’s Customer Service Center is coordinating with affected shippers and receivers. Customers should contact the Customer Service Center via ShipCSX’s Problem Resolution tool or by calling 1-877-SHIPCSX, prompts 5, then 6.