October 27, 2025

 

CSX customers should expect shipment delays through Providence Forge, Virginia, after two CSX locomotives and 53 coal cars went off the tracks on Saturday afternoon, October 25, near S. Mont Castle Rd. and Barnett’s Rd.
 
There were no injuries as a result of the incident, and no hazardous materials were being transported by the cars involved. There is no danger to the surrounding community.
 
More than half of the derailed cars have already been recovered, and train crews are working around the clock to rerail and remove the remaining cars. Current efforts are focused on safely recovering equipment and product, repairing infrastructure, and fully restoring the area. The cause of the incident is under investigation.
 
We understand the importance of your shipments and are committed to minimizing disruptions. CSX will keep you informed and provide updates as necessary. Please continue to watch for our CSX Customer Advisories and Intermodal-specific Real-Time Service Advisories for this information.
 
If you have any questions or concerns regarding your shipments, please contact our Customer Solutions team. They can be reached at 1-877-ShipCSX (1-877-744-7279). For Carload assistance, select option 2 from the sub-menu, then 1, 5 to speak with a representative. For Intermodal assistance, select option 2 from the sub-menu, then 2, 2 to speak with a representative. You may also submit a Shipment Problem Resolution request via www.shipcsx.com.

 Thank you for your patience and understanding as we work to restore operations safely and efficiently.