Customers

CSX Customer Advisory -- Maryville, Tenn. Derailment

July 2, 2015

The derailment of a rail car in Maryville, Tenn., is affecting shipments on the main line between Nashville and Knoxville, Tenn. CSX personnel are on site and working with first responders to address the derailed car, which is on fire and has prompted evacuation of a two-mile radius. The extent of the delay to traffic on this route has not been determined.

Customers with questions about shipments can contact the Customer Service Center via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279). Customers can sign up on ShipCSX to automatically receive service advisory notifications.