October 12, 2024

 

CSX is making significant progress in restoring our network following Hurricane Milton. We are rerouting traffic as necessary to accommodate your needs and are working diligently to restore full service as quickly and safely as possible. Please be advised that temporary delays may occur in some areas.

Open Routes:

• Jacksonville to Winston
• Jacksonville to Taft and Winter Haven via CFRC

Reopening Today:

• Lakeland Subdivision, providing a route from Tampa to Winston
• Carters Subdivision, along the normal route from Jacksonville to Winter Haven without CFRC
• Plant City Subdivision

Expected to Reopen Sunday:

• Auburndale Subdivision, south of Winter Haven, facilitating access to Miami
• Yeoman, opening another route from Jacksonville to Tampa
• Clearwater Subdivision

Awaiting Commercial Power:

• Several satellite subdivisions branching out from Tampa are ready to resume operations once commercial power is restored.

We are committed to keeping you informed and will provide updates as needed. Please continue to monitor our CSX Customer Advisories and Intermodal-specific Real-Time Service Advisories for the latest information.

For further assistance and detailed shipment inquiries, our CSX Customer Solutions team is ready to assist you. Contact them at 1-877-ShipCSX (1-877-744-7279). For Carload assistance, select option 2, then 1, 5 to connect with a representative. For Intermodal support, choose option 2, then 2, 2. You can also submit a Shipment Problem Resolution at www.shipcsx.com.

Thank you for your continued trust in CSX.