Customers

CSX Customer Advisory - CSX Prepares for Hurricane Joaquin

October 1, 2015

CSX is taking precautions to protect employees, rail traffic and infrastructure as multiple weather agencies forecast a risk of Hurricane Joaquin making landfall on the U.S. East Coast. At this time it is not known the level of impact the storm will have on CSX operations, but its path and intensity are being closely monitored as we take steps to prepare for any potential landfall on our network.  

Further updates will be provided as the situation develops. In the meantime, the CSX Customer Service team is available 24/7 to field any questions should customers need more details.

Customers with questions about shipments can contact the Customer Service Center via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279). Customers can sign up on ShipCSX to automatically receive service advisory notifications.