September 26, 2025

 

Please be advised that CSX is closely monitoring a developing weather system expected to become Tropical Storm Imelda. The system's track currently shows the potential to impact portions of the Southeastern U.S. coast and the Carolinas early next week. Heavy rainfall, flash flooding, and gusty winds are possible across portions of the Southeast and Mid-Atlantic.

CSX is implementing measures to protect our employees, customers, and communities. Our team is working diligently to ensure minimal service disruptions while maintaining the highest safety standards.

We will keep you informed of any updates or changes that may affect our operations. Please continue to monitor our CSX Customer Advisories and Intermodal-specific Real-Time Service Advisories for relevant information. Additionally, please notify your CSX contact of any site closures or changes in local service needs due to the weather. 

For assistance with shipment inquiries, contact the CSX Customer Solutions team at 1-877-ShipCSX (1-877-744-7279). For Carload assistance, select option 2 from the sub-menu, then 1, 5 to connect with a representative. For Intermodal support, choose option 2 from the sub-menu, then 2, 2. You may also submit a Shipment Problem Resolution case at www.shipcsx.com.