Customers

ShipCSX Freight Claims Tool Updates Coming February 3

Released:  January 31, 2012

 

Many customers have given us feedback on our tools at the eBusiness Customer Forums, through surveys and in one-on-one conversations. Based on your feedback, we’ve made enhancements to the ShipCSX Freight Claims Module coming on February 3, 2012.  The new features will make it easier for you to submit freight claims and damage reports.

These new features include:

CSX will receive the supporting documentation regarding the freight claim or damage report submitted.  You will receive an email confirming the document(s) submitted.

For more information or for access to ShipCSX, contact eBusiness at 1-877-ShipCSX (1-877-744-7279), option 2, option 1.