ShipCSX  /  REPORT AN EMERGENCY: 1-800-232-0144

 
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officialcsx Struggling with #Intermodal shipments? Time to bring in an expert. Our LEAD engineers will help you block & brace for the perfect delivery, every time.

 

 

 


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CSX A little fuel goes a long way. We can move one ton of freight almost 500 miles on one gallon of fuel.

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

ShipCSX Freight Claims Tool Updates Coming February 3


Many customers have given us feedback on our tools at the eBusiness Customer Forums, through surveys and in one-on-one conversations. Based on your feedback, we’ve made enhancements to the ShipCSX Freight Claims Module coming on February 3, 2012.  The new features will make it easier for you to submit freight claims and damage reports.

These new features include:

CSX will receive the supporting documentation regarding the freight claim or damage report submitted.  You will receive an email confirming the document(s) submitted.

For more information or for access to ShipCSX, contact eBusiness at 1-877-ShipCSX (1-877-744-7279), option 2, option 1.