Released: Apr 22, 2008
Many customers have given us feedback on our tools at the eBusiness Customer Forums and in one-on-one conversations. Based on your feedback, we're making upgrades and enhancements to ShipCSX Account Invoices on May 4. The additional functionality will make it easier for you to manage your account.
These new features will allow you to:
- View your account aging information
- Drill down to invoice detail by individual bill type in a new 'Totals' column
- View the status of disputes and a summary of open/closed disputes
- View all disputes, not only disputes submitted through ShipCSX
- Receive notification on an individual invoice level, when there is a freight bill comment from CSX on the invoice
- E-mail your CSX Accounting Representative additional information from the Dispute Submit Page
- View user contact information on submitted ShipCSX disputes
- Download and print capability on a dispute confirmation page
- View CSX Best Practices and Policies
- Access updated Help Text
For more information, or for access to ShipCSX, contact eBusiness at 1-877-ShipCSX (1-877-744-7279), option 2, option 1.
