Released: Apr 1, 2009
Dear Valued Customer:
Effective Wednesday, July 1, all faxed Constructive Placement (CP), Enroute, Arrival and Courtesy notices will be converted to electronic delivery. You will be able to view the notices online in the new ShipCSX Customer Notification tool, and you can subscribe to receive them by e-mail. The notices will be printer-friendly as well.
With the new Customer Notification tool you will be able to:
Receive Notices for Cars in Your Serving Yard:
- Constructive Placement Notice. Issued when you need to submit placement instructions to us for equipment that has arrived at the serving yard. These notices start the demurrage clock, which begins 12:01 a.m. the next day. A placement request is required to stop the demurrage clock.
- Arrival Notice. Issued if you have a set of cars assigned for your specific use. These are issued automatically for empty cars when they arrive at the serving yard. These notices start the demurrage clock, which begins 12:01 a.m. the next day. A placement request is required to stop the demurrage clock.
- Courtesy Notice. Issued as a courtesy to you, when equipment arrives at the serving yard. These notices do not have demurrage implications and do not require a placement request.
Receive Notices of Enroute Equipment and Location:
- Enroute Notice. Lists all cars that are enroute to you, with the last reported location of the car and the ETA at the serving yard.
View Historic Notices:
- You will have access to previously issued notices for up to 90 days.
If you currently receive any of these notices by fax, they will automatically be converted to the new ShipCSX tool on July 1. You must be a registered ShipCSX user to view the notices in ShipCSX. (
Register for ShipCSX now 
.)
Questions about ShipCSX? Contact us at 1-877-ShipCSX (1-877-744-7279), options 2, 1.
