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Customer Service Advisory - Snow Impacting the Buffalo Area

November 18, 2014

Due to lake effect snow expected to total up to six feet, CSX is experiencing significant operational delays and customers in the Buffalo area should expect traffic delays up to 48 hours. CSX continues to work with customers across its network to implement winterization plans.
Customers with questions about shipments can contact the Customer Service Center via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279) options 5, 6.