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Customer Service Advisory - Severe Winter Weather Causing Some Delays


January 4, 2014

CSX Transportation trains continue to operate safely through severe winter conditions in the Midwest and Northeast. Some trains are delayed, but all rail terminals and main lines are open. However, customers with shipments through these regions should anticipate some delays.

Customers with questions about shipments can contact the Customer Service Center via www.shipcsx or by calling 1-877-ShipCSX (1-877-744-7279) options 5, 6.