CSX Customer Advisory – CSX Restoration Progresses in the Carolinas

October 12, 2016

CSX has resumed normal train operations to Savannah, GA, Charleston, SC and Portsmouth, VA.  We anticipate the main line from Hamlet, NC to Charleston, SC to be back in service by tonight Wednesday, October 12th.

RESTORATION SCHEDULE:

• Columbia, SC to Charleston, SC branch lines:  These lines (i.e. Lane, Orangeburg, Eastover and Creston subs) are anticipated to be back in service by the evening of Friday, October 14th.
• W&W Sub: This line is anticipated to be back in service by the evening of Saturday, October 15th.  
• Wilmington Sub:  Several sections of track along the route have experienced washout conditions.  At this time, CSX engineering anticipates a week to 10 days for repairs to be completed.
• Andrews Sub: The north end of the Andrews Sub between Andrews, SC and Dillon, SC currently has an expected timetable of a week to 10 days to be back in service.
• Pennyroyal, SC and Georgetown, SC:  These areas are still being evaluated with the repair timetable to be determined.
• Tarboro and Parmele Subs:  Both of these subs are still being evaluated with the repair timetable to be determined.
• Fort Bragg Spur:  There is currently an expected timetable of a week to 10 days for repairs to be completed.

Further updates will be provided as impacted lines return to normal operation.  In the meantime, CSX representatives are available to customers to discuss alternatives.

The CSX Customer Service team is available 24/7 to field any questions should customers need more details. Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com.  Customers can sign up on ShipCSX to automatically receive service advisory notifications.
 
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