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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Law Enforcement Accreditation Includes Public Call-in Sessions


Released: Aug 4, 2009

JACKSONVILLE, Fla. - August 4, 2009 - CSX Transportation's (CSXT) police and security team will meet with representatives of the Commission on Accreditation for Law Enforcement Agencies Inc. (CALEA) as part of accreditation in law enforcement standards.

The accreditation process includes headquarters and field visits, and public access telephone call-in sessions, during which people are invited to comment on their perceptions of CSXT's police activities and the company's Public Safety Coordination Center.

Like other major railroads, CSXT operates its own certified police force with commissioned railroad police officers to maintain the safety and security of the public and the freight entrusted to the railroad. The CSXT police department has officers responsible for partnerships with public police agencies and for public safety and law enforcement in 23 states.

In addition to its traditional law enforcement duties, the police department also includes several specialty units including rapid response, environmental crimes, cargo theft and canine teams.

The accreditation includes a detailed review by CALEA representatives of strategic plans, human resources, equipment, evidence and property control, training, investigative procedures, and communications, among other areas.

The public is welcome to call 1-877-541-8531 from 1-3 p.m. Sunday, August 23, to voice any comments on CSXT law enforcement activities.

In addition, CSXT's Public Safety Coordination Center, which handles incoming calls for emergency incidents, will host a separate public call-in session on Monday, August 17, between 3-6 p.m. by calling toll free 1-877-541-8532. The center is staffed by specially trained personnel who dispatch company police officers and can communicate quickly with all critical company functions, government security agencies and first responders.

CSX Transportation Inc. is a principal operating company of CSX Corporation. CSX Corporation, based in Jacksonville, Fla., is one of the leading transportation companies, providing rail, intermodal and rail-to-truck transload services. The company's transportation network spans 21,000 miles with service to 23 eastern states and the District of Columbia, and connects to more than 70 ocean, river, and lake ports. More information about CSX Corporation and its subsidiaries is available at the company's web site, www.csx.com.

Contact:

CSX Transportation
Gary Sease
1-877-835-5279