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CSX $1.75 billion. That’s how much we’ve invested to keep our moves green: http://bit.ly/2lPT7Ve

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Heavy snow, fallen trees slow CSX service in Massachusetts and Northeast


October 30, 2011 4:30 p.m. CSX freight service operating in Massachusetts and other areas of the Northeast has been slowed significantly today by the weekend’s severe weather. Customers with traffic that originates, terminates or passes through this region should expect delays of 24-48 hours as crews clear lines of snow and fallen trees.

Widespread commercial power outages also are impacting service. CSX equipment and personnel have been deployed across affected lines to restore service as quickly as possible.

The company’s Customer Service Center is coordinating with affected shippers and receivers. Customers should contact the Customer Service Center via ShipCSX’s Problem Resolution tool or by calling 1-877-SHIPCSX, prompts 5, then 6.