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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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CSX Transportation Oil Train Derails at Lynchburg, Va.


A CSX Transportation train carrying rail cars of crude oil derailed this afternoon in Lynchburg, Virginia.  An initial assessment indicates that three of the cars were on fire, and we have been advised by fire officials that the fire has been extinguished.  No injuries have been reported, but some residents and businesses nearby have been evacuated.  CSX is responding fully, with emergency response personnel, safety and environmental experts, community support teams and other resources on site and on the way.  The train was traveling from Chicago to Virginia when it derailed approximately 15 rail cars at 2:30 p.m. eastern time.

We are committed to fully supporting the emergency responders and other agencies, meeting the needs of the community and protecting the environment.  We will provide additional reports as information becomes available.