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To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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CSX Responds to Pier Accident


On Saturday, August 25, a vessel destined for another facility struck the Bayside Coal Pier, one of two piers at CSX’s Curtis Bay coal facility in Baltimore.  One employee was injured and was treated and released from a local hospital.  Appropriate authorities were immediately notified, including the United States Coast Guard,  and CSX continues to cooperate with the USCG’s review of the incident.
 
The Bayside pier handles the larger Capesize vessels.  The other pier at the facility, called the Curtis Bay pier, handles the smaller Panamax vessels and was not affected by the incident.
 
CSX is currently evaluating repair requirements at the Bayside pier and is working with customers on interim delivery alternatives.  Accordingly, the company is also still assessing repair and business interruption costs associated with the incident and is pursuing recovery of those costs.