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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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CSX Focused on Baltimore Recovery, Expects Operations to Resume Promptly


May 1 - CSX is working with local authorities to support a fast and full recovery from yesterday’s embankment collapse. At this time, our focus remains on the safety and well-being of our neighbors, especially those who left their homes, first responders and other agencies, as well as our customers.

Some rerouting is underway where possible, though these efforts will not affect commuter service. There are no passenger services on this line. At this time, we expect customer service to resume as early as this evening. The company will then shift its focus to any backlog of trains.

Contact:
TellCSX
877-835-5279