To contact CSX for non-emergency issues, use TellCSX.
Report an Emergency: 1-800-232-0144
Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.
500 Water Street, 15th Floor
Jacksonville, FL 32202
CSX Transportation, Inc.
500 Water Street
Jacksonville, FL 32202
JACKSONVILLE, Fla. – June 22, 2011 – CSX Corporation today announced the release of its 2010 Corporate Profile and Responsibility (CPR) Report. CSX’s second-annual report offers an in-depth review of the company, highlighting both financial performance metrics and sustainability reporting.
“Commitment to transparency and accountability is at the core of CSX’s identity,” said Michael Ward, president, chairman and CEO, CSX. “This integrated report gives our stakeholders a holistic view of the company – we’ve delivered great performance, responsibly, across the board.”
The CPR Report, informed by the Global Reporting Initiative’s Global Sustainability Reporting guidelines, highlights CSX’s performance during 2010 across financial, environmental, safety and community activities. CSX achieved major milestones in each area, from meeting its voluntary commitment to reduce greenhouse gas emissions intensity by 8 percent nearly a year ahead of schedule, to reducing personal injuries by nearly 45 percent, to improving the company’s operating ratio to a record 71.1 percent.
“We are committed to the relentless pursuit of excellence,” said Mr. Ward. “This report highlights our continued focus on delivering excellent customer service and strong financial results by ensuring that safety, sustainability, innovation, and community involvement remain top priorities.”
CSX is helping to stimulate economic recovery and job growth with substantial infrastructure investments, including $8.3 billion in the past five years alone. These investments support thousands of jobs, protect the environment and provide a competitive advantage for American business in the global marketplace.
The publication of the 2010 CPR Report comes as the freight rail industry faces some of the most transformative opportunities of the deregulated era. As the American population grows exponentially, demand for everyday goods is skyrocketing and freight rail is poised to handle a major portion of that increase. CSX is well-positioned and committed to being an efficient, environmentally-friendly part of the global supply chain, delivering the goods America needs in a way that protects the planet for the future.
CSX Corporation, based in Jacksonville, Fla., is one of the nation’s leading transportation companies, providing rail, intermodal and rail-to-truck transload services. The company's transportation network spans approximately 21,000 miles, with service to 23 eastern states and the District of Columbia. CSX’s network connects more than 240 short line and regional railroads and more than 70 ocean, river, and lake ports. More information about CSX Corporation and its subsidiaries is available at www.csx.com.
1 (877) 835-5279