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To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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CSX Continues Site Restoration Efforts at Lynchburg, 5/2/14


CSX continued efforts overnight and through the day on Friday, May 2, to restore the site affected by a freight-train derailment that occurred April 30 in Lynchburg, Va. All but two of the derailed cars have been positioned for removal from the site. Preparations continue for the safe removal of the remaining two cars, in coordination with onsite safety, investigative and first-responder organizations. Preparations include extensive efforts to minimize any environmental impact.

CSX also is in the process of rebuilding the road bed and railway, with debris removal, excavation of the road bed and preliminary work to re-lay the track underway. Additionally, CSX, in coordination with federal, state, and local environmental authorities, continues its comprehensive environmental assessment and protection effort, which includes land-, air- and water-based assessments of potential impacts from the derailment.

Resources available to anyone who needs information or assistance related to the derailment include 1-877-TELL CSX (1-877-835-5279), the Center for Toxicology and Environmental Health (434-442-4642) and the CSX Community Outreach Center at the Wingate Hotel, 3777 Candlers Mountain Road. The community-outreach center will close at 4 p.m. Friday, May 2.

The National Transportation Safety Board (NTSB) is leading the investigation into the cause of the derailment on-scene. CSX is cooperating in this investigation.