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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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CSX COMMUNITY OUTREACH CENTER TO REMAIN OPEN THROUGH INCIDENT DURATION


CSX’s Community Outreach Center in Maryville, Tenn., will remain open through the duration of the tank car incident that has prompted the evacuation of people and businesses in a two-mile radius.

On Friday, July 3, the Community Outreach Center will shift to the Heritage Middle School on the same campus as the high school. Hours will be 8 a.m. to 8 p.m. Reimbursement for expenses will be handled after the evacuation is lifted, and CSX personnel will remain on site until all losses are evaluated.

The Outreach Center at the Heritage High School will close at 10 p.m. today, but CSX personnel will remain available in the area or by calling 1-800-331-4031.

Friday, July 3 Location:
Heritage Middle School
3741 E Lamar Alexander Parkway
Maryville, Tenn. 37804
Hours 8 a.m.-8 p.m.

Community assistance, please call 1-800-331-4031.

Health-related questions, please call 1-866-812-9565.

Media, please call 1-855-955-NEWS (6397)