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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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EEO Policy


CSX Corporation Policy Statement on Equal Employment Opportunity

Effective January 1, 2010

CSX Corporation is committed to providing equal opportunity for applicants and for employees without regard to race, color, religion, sex (including pregnancy, childbirth or related medical conditions), age, national origin, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by applicable federal, state, or local law. This policy applies to all terms and condition of employment. Therefore,

  • Persons are recruited, hired, placed, upgraded and promoted for all jobs without regard to race, color, religion, sex (including pregnancy, childbirth or related medical conditions), age, national origin, physical or mental disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable federal, state, or local law;
  • Other personnel actions, such as compensation, benefits, transfers, layoffs, returns or recalls from layoffs, company-sponsored training, terminations and all other privileges, terms and conditions of employment are administered without regard to race, color, religion, sex (including pregnancy, childbirth or related medical conditions), age, national origin, physical or mental disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable federal, state, or local law;
  • Reasonable accommodations are made to the religious practices of employees, unless such accommodation would result in undue hardship on the conduct of our business;
  • CSX Corporation will work to seek reasonable accommodation for applicants in the employment process, qualified employees with disabilities and for applicants with disabilities who have been offered employment in accordance with the Americans with Disabilities Act. As appropriate, CSX Corporation will attempt to eliminate artificial barriers to employment in order to afford all individuals opportunities to pursue available employment to the extent of their abilities and talent;
  • Discrimination, including harassment on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions), age, national origin, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by applicable federal, state, or local law is prohibited and violates Company policy. For information on the types of conduct that violate the Company's policy against harassment and the Company's internal procedure for making a compliant of harassment, please refer to the Company's Policy Statement on Harassment.
  • Sexual harassment is prohibited and acts including but not limited to unwelcome sexual advances, request for sexual favors, or other verbal or physical conduct of a sexual nature violates Company policy. This is particularly the case when submission to such conduct is made a term or condition of employment or such conduct has an effect on wages, advancement, job performance, or creates an intimidating, hostile or offensive working environment. For further information on the types of conduct that violates the Company's policy against harassment and the Company's internal procedures for making a complaint of harassment, please refer to the Company's Policy Statement on Harassment.
  • Retaliation against an individual who brings a complaint of harassment or discrimination or against an individual who participates in the investigation of a complaint of harassment or discrimination is strictly prohibited.

IT IS THE RESPONSIBILITY OF EVERY EMPLOYEE TO FOLLOW THIS POLICY CONSCIENTIOUSLY. IF YOU BELIEVE THERE HAS BEEN A VIOLATION OF THE POLICY YOU SHOULD REPORT IT IMMEDIATELY TO YOUR HUMAN RESOURCES MANAGER OR THE CSX ETHICS INFORMATION TOLL FREE HOTLINE AT 1-800-737-1663. THE HUMAN RESOURCES DEPARTMENT WILL INVESTIGATE EACH COMPLAINT AND WILL TAKE CORRECTIVE AND REMEDIAL ACTIONS WHERE NECESSARY. ANY EMPLOYEE WHO VIOLATES THIS POLICY IS SUBJECT TO DISCIPLINE UP TO AND INCLUDING DISMISSAL.

CSX Corporation is pledged to affirmative action programs that provide employment and promotional opportunities for minorities, women, individuals with disabilities and veterans. Current plan documents are maintained by the Human Resources Department. Employees are encouraged to avail themselves of the Plan's benefits.

Michael Ward
Chairman, President and CEO

CSX Transportation Inc. Policy Statement on Equal Employment Opportunity

Effective January 1, 2010

CSX Transportation, Inc. is committed to providing equal opportunity for applicants and for employees without regard to race, color, religion, sex (including pregnancy, childbirth or related medical conditions), age, national origin, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by applicable federal, state, or local law. This policy applies to all terms and condition of employment. Therefore,

  • Persons are recruited, hired, placed, upgraded and promoted for all jobs without regard to race, color, religion, sex (including pregnancy, childbirth or related medical conditions), age, national origin, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by applicable federal, state, or local law;
  • Other personnel actions, such as compensation, benefits, transfers, layoffs, returns or recalls from layoffs, company-sponsored training, terminations and all other privileges, terms and conditions of employment are administered without regard to race, color, religion, sex (including pregnancy, childbirth or related medical conditions), age, national origin, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by applicable federal, state, or local law;
  • Reasonable accommodations are made to the religious practices of employees, unless such accommodation would result in undue hardship on the conduct of our business;
  • CSXT will work to seek reasonable accommodation for applicants in the employment process, qualified employees with disabilities and for applicants with disabilities who have been offered employment in accordance with the Americans with Disabilities Act. As appropriate, CSXT will attempt to eliminate artificial barriers to employment in order to afford all individuals opportunities to pursue available employment to the extent of their abilities and talent;
  • Discrimination, including harassment on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions), age, national origin, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by applicable federal, state, or local law is prohibited and violates Company policy. For information on the types of conduct that violate the Company's policy against harassment and the Company's internal procedure for making a compliant of harassment, please refer to the Company's Policy Statement on Harassment.
  • Sexual harassment is prohibited and acts including but not limited to unwelcome sexual advances, request for sexual favors, or other verbal or physical conduct of a sexual nature violates Company policy. This is particularly the case when submission to such conduct is made a term or condition of employment or such conduct has an effect on wages, advancement, job performance, or creates an intimidating, hostile or offensive working environment. For further information on the types of conduct that violates the Company's policy against harassment and the Company's internal procedures for making a complaint of harassment, please refer to the Company's Policy Statement on Harassment.
  • Retaliation against an individual who brings a complaint of harassment or discrimination or against an individual who participates in the investigation of a complaint of harassment or discrimination is strictly prohibited.

IT IS THE RESPONSIBILITY OF EVERY EMPLOYEE TO FOLLOW THIS POLICY CONSCIENTIOUSLY. IF YOU BELIEVE THERE HAS BEEN A VIOLATION OF THE POLICY YOU SHOULD REPORT IT IMMEDIATELY TO YOUR HUMAN RESOURCES MANAGER OR THE CSX ETHICS INFORMATION TOLL FREE HOTLINE AT 1-800-737-1663. THE HUMAN RESOURCES DEPARTMENT WILL INVESTIGATE EACH COMPLAINT AND WILL TAKE CORRECTIVE AND REMEDIAL ACTIONS WHERE NECESSARY. ANY EMPLOYEE WHO VIOLATES THIS POLICY IS SUBJECT TO DISCIPLINE UP TO AND INCLUDING DISMISSAL.

CSX Transportation is pledged to affirmative action programs that provide employment and promotional opportunities for minorities, women, individuals with disabilities and veterans. Current plan documents are maintained by the Human Resources Department. Employees are encouraged to avail themselves of the Plan's benefits.

Michael Ward
Chairman, President and CEO

CSX Technology Inc. Policy Statement on Equal Employment Opportunity

Effective January 1, 2010

CSX Technology, Inc. is committed to providing equal opportunity for applicants and for employees without regard to race, color, religion, sex (including pregnancy, childbirth or related medical conditions), age, national origin, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by applicable federal, state, or local law. This policy applies to all terms and condition of employment. Therefore,

Persons are recruited, hired, placed, upgraded and promoted for all jobs without regard to race, color, religion, sex (including pregnancy, childbirth or related medical conditions), age, national origin, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by applicable federal, state, or local law;
Other personnel actions, such as compensation, benefits, transfers, layoffs, returns or recalls from layoffs, company-sponsored training, terminations and all other privileges, terms and conditions of employment are administered without regard to race, color, religion, sex (including pregnancy, childbirth or related medical conditions), age, national origin, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by applicable federal, state, or local law;
Reasonable accommodations are made to the religious practices of employees, unless such accommodation would result in undue hardship on the conduct of our business;
CSX Technology will work to seek reasonable accommodation for applicants in the employment process, qualified employees with disabilities and for applicants with disabilities who have been offered employment in accordance with the Americans with Disabilities Act. As appropriate, CSX Technology will attempt to eliminate artificial barriers to employment in order to afford all individuals opportunities to pursue available employment to the extent of their abilities and talent;
Discrimination, including harassment on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions), age, national origin, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by applicable federal, state, or local law is prohibited and violates Company policy. For information on the types of conduct that violate the Company's policy against harassment and the Company's internal procedure for making a compliant of harassment, please refer to the Company's Policy Statement on Harassment.
Sexual harassment is prohibited and acts including but not limited to unwelcome sexual advances, request for sexual favors, or other verbal or physical conduct of a sexual nature violates Company policy. This is particularly the case when submission to such conduct is made a term or condition of employment or such conduct has an effect on wages, advancement, job performance, or creates an intimidating, hostile or offensive working environment. For further information on the types of conduct that violates the Company's policy against harassment and the Company's internal procedures for making a complaint of harassment, please refer to the Company's Policy Statement on Harassment.
Retaliation against an individual who brings a complaint of harassment or discrimination or against an individual who participates in the investigation of a complaint of harassment or discrimination is strictly prohibited.

IT IS THE RESPONSIBILITY OF EVERY EMPLOYEE TO FOLLOW THIS POLICY CONSCIENTIOUSLY. IF YOU BELIEVE THERE HAS BEEN A VIOLATION OF THE POLICY YOU SHOULD REPORT IT IMMEDIATELY TO YOUR HUMAN RESOURCES MANAGER OR THE CSX ETHICS INFORMATION TOLL FREE HOTLINE AT 1-800-737-1663. THE HUMAN RESOURCES DEPARTMENT WILL INVESTIGATE EACH COMPLAINT AND WILL TAKE CORRECTIVE AND REMEDIAL ACTIONS WHERE NECESSARY. ANY EMPLOYEE WHO VIOLATES THIS POLICY IS SUBJECT TO DISCIPLINE UP TO AND INCLUDING DISMISSAL.

CSX Technology is pledged to affirmative action programs that provide employment and promotional opportunities for minorities, women, individuals with disabilities and veterans. Current plan documents are maintained by the Human Resources Department. Employees are encouraged to avail themselves of the Plan's benefits.

Frank Lonegro
President, CSX Technology